Trust & Safety
Your safety is our top priority. We combine advanced AI technology with real human moderation to proactively protect our community at every stage. Unlike many platforms that only react after problems occur, we actively screen content as it's uploaded, monitor behaviour in real time, and give you powerful tools to stay in control. From our unique user rating system to identity verification and instant blocking, everything we build is designed to help you date with confidence and peace of mind.
Identity & Verification
Confirm who's real, without exposing personal documents.
ID Verification (Blue Tick)
Optional government ID verification with visible badge.
How it protects you: Confirms users are genuine and reduces catfishing risk.
Video Verification
Live video check with moderators to confirm identity without documents.
How it protects you: Provides authenticity without sharing sensitive ID.
Age Assurance
AI age estimation with additional checks where required.
How it protects you: Prevents underage access and protects vulnerable users.
Privacy & Control
You decide what's shared, with whom, and when.
Safe Usernames
Your real name and email are never shown publicly.
How it protects you: Prevents stalking, unwanted contact, and being traced on social media.
Location Privacy
Shows only your nearest town or city, never your exact address or live location.
How it protects you: Keeps your home and real-world location private.
Instant Blocking
Block any user immediately so they can no longer contact or see you.
How it protects you: Puts you fully in control of who can interact with you.
Easy Reporting Tools
Report users or content quickly from within the platform.
How it protects you: Allows rapid action against abuse or inappropriate behaviour.
Community Trust
How the community keeps itself accountable.
User Rating System
Every user has a reputation score based on behaviour and feedback.
How it protects you: Helps you quickly judge who is trustworthy before engaging.
One-Click Feedback
Instantly upvote or downvote interactions with a single click.
How it protects you: Encourages respectful behaviour and flags bad experiences early.
Off-Platform Contact Alerts
Detects attempts to move conversations to external apps like WhatsApp.
How it protects you: Warns you about common scam tactics.
Active Protection
AI and human moderators working before harm reaches you.
Behaviour Monitoring (AI)
Automatically detects unusual or suspicious activity patterns.
How it protects you: Identifies scammers, bots, or harmful users early.
Proactive Content Moderation
All images, videos, and text are screened on upload using AI and human review.
How it protects you: Stops harmful or inappropriate content before it reaches users.
Swift Takedown Policy
Rapid response to requests to remove unauthorised or harmful content.
How it protects you: Minimises exposure and protects your privacy and rights.
Explicit Image Protection
Potentially sensitive images are blurred with a warning before viewing.
How it protects you: Prevents unwanted exposure to explicit content.
Support & Standards
We're here when you need us, and accountable to industry best practice.
24/7 Human Support
Real support team available via chat, phone, and messaging.
How it protects you: Ensures fast help when you need it most.
Safe Dating Guidance
Helpful tips and reminders built into the platform.
How it protects you: Supports safer decisions both online and when meeting in person.
Secure Infrastructure
Hosted on PCI-compliant cloud infrastructure with full SSL encryption (e.g. Microsoft Azure).
How it protects you: Keeps your personal data, messages, and payments safe.
Industry Safety Standards
Aligned with best practices through our involvement with the Online Dating and Discovery Association.
How it protects you: Ensures we follow and help shape global safety standards.
Questions or concerns?
Our support team is here 24/7. Reach out any time at [email protected].